The Tennishead CLUB is operated by Advantage Publishing (UK) Limited
The Tennishead CLUB is a membership club, not a retailer, which means that certain terms and conditions that might normally apply to online retailers do not apply to the Tennishead CLUB. Our terms and conditions are all explained here…
At the start of your subscription/membership to the Tennishead CLUB
Print subscriptions to Tennishead magazine as part of the SLAM CLUB start with the next available issue, which may take up to 12 weeks to arrive. For example, if we have published an issue of Tennishead magazine on March 1st and you join the Tennishead CLUB on March 2nd then your first issue of the print version of Tennishead magazine that we send you will be the issue after the March issue, normally the June issue. Digital subscriptions begin with access to the most recent issue.
Our current publishing schedule is March, June, August and November
Membership gifts and other gift items
If the subscription/membership that you purchased includes a free gift such as the ASICS shoes, shirt, shorts and socks, please allow up to 90 days for delivery even though delivery normally takes 21-28 days. Gifts are often sent out separately to your subscription copy of Tennishead magazine.
If you purchased a gift subscription/membership, any membership gifts will be delivered to the purchaser or billing address unless otherwise stated in your checkout form. Please give a different shipping address if you want membership gifts to be sent to a different address to your billing address.
The colour and style of the items you receive may change from what is advertised depending on available stocks, so please note that we cannot guarantee the colour or style of any shoes or clothing items.
We reserve the right to substitute the gift advertised for one of equal or greater value if circumstances require, unless otherwise stated on the advertising. In some cases, if a subscription offer includes a gift with a limited number available, no further gifts will be offered to those subscriptions received after the limit has been exceeded. Please check the terms and conditions of the specific offer at the time of ordering. However all other discounts on the subscription price remain applicable.
Please note that we reserve the right to withdraw a promotion at any time.
If we deem this offer to be misused by either any discount sites or any individual, we reserve the right to withdraw the offer and not fulfil any issues or the gift. No money will be deducted.
Returns and replacements
If we have correctly fulfilled the items you ordered when you joined the Tennishead CLUB but you would still like to change them after receiving them then this will not always be possible as it depends on the stocks we have available. If we do offer a replacement item you will be charged a shipping fee to cover the cost of sending your replacement items and you will need to return your current items to us in the UK at your own expense.
If we have sent you incorrect items or damaged items based on your original order when you joined the Tennishead CLUB then we will replace these at no cost to yourself.
If you require a refund of your Tennishead CLUB membership cost then you will have to return your gift items to us at your own expense before any refund will be offered. The items will need to be returned to us in the UK, un-worn, in perfect condition and still within their original packaging before we will offer you a refund. If you want to change any of the products you have received then please email us at [email protected] and we will discuss the options.
If you receive a refund you are not entitled to, you must pay it back when we ask you to.
The items your receive as part of your Tennishead CLUB membership are not for resale and anyone proven to be reselling these items may be liable for prosecution.
Digital and print subscription ‘bundles’
Print and digital subscription ‘bundles’ are only valid for the duration of your print subscription. It is not possible to cancel or suspend a print subscription and still retain the discount on the digital subscription. If you wish to cancel either the print or digital element of your subscription, please contact our customer service team on [email protected]
Access to digital editions after cancellation
Once your subscription has expired, you will have a limited period of time in which to download the digital editions you have paid for. This period is one week after the last cover dated issue of your subscription for weekly magazines and 4 weeks for monthly titles. After this time, you will no longer be able to download anything new to your device. All existing downloaded issues will be unaffected.
If you have any queries, please contact our customer service team on [email protected]
Money Back Guarantee
Your membership/subscription is protected by our FULL Money-Back Guarantee. If, for any reason you’re not satisfied you can write to cancel at any time and receive a refund of the cost of all un-mailed issues or gifts.
If you’ve already received the Tennishead CLUB gift box then only a small refund will be available if you want to cancel your Tennishead CLUB membership as the majority of the cost of your annual subscription goes towards the cost of the gifts.
Renewing your Tennishead CLUB membership
After 12 months your Tennishead CLUB membership will automatically renew. You will receive an email from us approximately 10 days before the renewal is due explaining what you will receive for your next year of membership and the cost you will pay. The gift items and benefits you receive will change every time you renew your membership and the price will also change every time your complete 12 months of membership.
To locate your account login details try one of these options:
email us on [email protected]
Call us/message/WhatsApp on +44 (0)7554 591904
To view our full Privacy Notice please go to tennishead.net/privacy-policy
To amend your Data Preferences please:
Email [email protected]
Should you have any problems or no longer wish to continue your subscription please contact us on [email protected]
Each provision of these Terms and Conditions of Sale shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.
These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply