Top

the tennishead CLUB is operated by Advantage Publishing (UK) Limited

At the start of your subscription/membership to the tennishead CLUB

Print subscriptions start with the next available issue which may take up to 12 weeks to arrive. For example, if we have published an issue of tennishead magazine on March 1st and you join the tennishead CLUB on March 2nd then your first issue of the print version of tennishead magazine that we send you will be the issue after the March issue, normally the June issue. Digital subscriptions begin with the most recent issue.

Our current publishing schedule is March, June, September and November

GIFT BOX and other gift items

If the subscription/membership that you purchased includes a free gift such as the ASICS gift box of shoes, shirt, shorts and socks, please allow up to 90 days for delivery. Gifts are often sent out separately to your subscription copy of the magazine.

If you bought a gift subscription, any free gifts will be delivered to the purchaser or billing address unless otherwise stated in your checkout form.

The colour and style of the items you receive may change from what is advertised depending on available stocks so please note that we cannot guarantee the colour or style of any clothing items.

We reserve the right to substitute the gift advertised for one of equal or greater value if circumstances require, unless otherwise stated on the advertising. In some cases, if a subscription offer includes a gift with a limited number available, no further gifts will be offered to those subscriptions received after the limit has been exceeded. Please check the terms and conditions of the specific offer at the time of ordering. However all other discounts on the subscription price remain applicable.

Please note that we reserve the right to withdraw a promotion at any time.

If we deem this offer to be misused by either any discount sites or any individual, we reserve the right to withdraw the offer and not fulfil any issues or the gift. No money will be deducted.

We don’t not always offer a returns or replacement service for the gifts you receive in the gift box. If you want to change any of the products you have received then please email us at tennis@tennishead.net and we will discuss the options. Normally, you will need to arrange the return of the product yourself and also to pay for the cost of the postage and packing to send you a replacement product. If the original product we have sent you is faulty or a different size than was ordered then we may offer free postage and packing for the replacement but not always.

If we sent you the correct size based on your original order but you subsequently wish to change the size of a gift item then we may ask you to pay towards the cost of fulfilment of this change of order.

If you receive a refund you are not entitled to, you must pay it back when we ask you to.

Not for resale. The items your receive as part of your tennishead CLUB membership are not for resale and anyone proven to be reselling these items may be liable for prosecution.

Digital and print subscription ‘bundles’

Print and digital subscription ‘bundles’ are only valid for the duration of your print subscription. It is not possible to cancel or suspend a print subscription and still retain the discount on the digital subscription. If you wish to cancel either the print or digital element of your subscription, please contact our customer service team on tennis@tennishead.net

Access to digital editions after cancellation

Once your subscription has expired, you will have a limited period of time in which to download the digital editions you have paid for. This period is one week after the last cover dated issue of your subscription for weekly magazines and 4 weeks for monthly titles. After this time, you will no longer be able to download anything new to your device. All existing downloaded issues will be unaffected.

If you have any queries, please contact our customer service team on tennis@tennishead.net

Money Back Guarantee

Your magazine subscription is protected by our FULL Money-Back Guarantee. If, for any reason you’re not satisfied you can write to cancel at any time and receive a refund of the cost of all un-mailed issues or gifts.

If you’ve already received the tennishead CLUB gift box then only a small refund will be available if you want to cancel your Tennishead CLUB membership as the majority of the cost of your annual subscription goes towards the cost of the gifts.

To locate your account login details try one of these options:

Visit tennishead.net/my-account

email us on tennis@tennishead.net

Call our magazine hotline on 07554 591904

Privacy Information

To view our full Privacy Notice please go to tennishead.net/privacy-policy

To amend your Data Preferences please:

Email tennis@tennishead.net

We hope you enjoy your subscription. If, for any reason you’re not satisfied you may cancel at any time during your subscription and receive a full refund on any unmailed issues within 30 days. Please note that we do not accept returns.

If you cancel your subscription, you will miss out on these fantastic benefits:

  • Savings on newsstand prices
  • Never missing an issue – no more disappointment if your newsagent sells out
  • Free delivery to your door

Should you have any problems or no longer wish to continue your subscription please contact us on tennis@tennishead.net

Severance

Each provision of these Terms and Conditions of Sale shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.

Law

These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply


Copy link